Welcome to the Electronics Security Solutions (ESS) website. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Terms
1.1 Acceptance of Terms
By accessing and using our website, services, or purchasing products from ESS, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1.2 Changes to Terms
ESS reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our website, and your continued use of our services will signify your acceptance of the revised terms.

2. Products and Services
2.1 Availability
All products and services offered on our website are subject to availability. ESS reserves the right to modify or discontinue any product or service at any time.

2.2 Pricing
Prices for our products and services are listed on our website and are subject to change without notice. ESS strives to ensure that pricing information is accurate, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders affected by the error.

2.3 Product Specifications
Product images and descriptions on our website are for illustration purposes only. Actual product specifications may vary, and ESS does not guarantee that product descriptions are accurate or complete.

3. Orders and Payments
3.1 Order Confirmation
Upon placing an order, you will receive a confirmation email. This email confirms our receipt of your order but does not constitute acceptance of the order. ESS reserves the right to accept or reject any order at our discretion.

3.2 Payment
Payment for all products and services must be made in full before installation or delivery. We accept various payment methods, including credit cards, debit cards, and bank transfers. All payments are processed securely.

3.3 Order Cancellations
For details on order cancellations, please refer to our Cancellation and Refund Policy [linked page].

4. Installation and Service
4.1 Installation
All installations provided by ESS are subject to the terms agreed upon at the time of purchase. Installation fees, if applicable, are non-refundable once the service has begun.

4.2 Site Requirements
It is the responsibility of the customer to ensure that the installation site meets the required conditions for our products and services. This includes proper access, power supply, and safety measures.

4.3 Service Guarantees
ESS guarantees the performance of the products and services we install for the duration specified in your service agreement. Any issues arising from improper use, damage, or tampering will void this guarantee.

5. Warranties and Liability
5.1 Product Warranty
All products sold by ESS are covered by a manufacturer’s warranty, which varies depending on the product. Please refer to your product documentation for warranty details.

5.2 Limitation of Liability
ESS is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services, including but not limited to loss of profits, business interruption, or data loss.

5.3 Force Majeure
ESS shall not be held responsible for any delays or failure in performance due to circumstances beyond our reasonable control, including natural disasters, strikes, accidents, or governmental actions.

6. Intellectual Property
6.1 Ownership
All content on this website, including text, images, logos, and product descriptions, is the property of ESS and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

6.2 Third-Party Content
ESS may include third-party links or content on our website for convenience. We are not responsible for the content or practices of these third-party websites and do not endorse them.

7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy [linked page] for detailed information on how we collect, use, and protect your personal information.

8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:

Phone: +917980253241
Email: care.essindia@gmail.com
Address: Ayma, Ganderpukur, Singur, Hooghly, West Bengal, Pin- 712409